At SmartHost, we want to ensure you have clear visibility into how our support services operate during this period, so you can plan ahead.
Here is everything you need to know.
Our phone support will be unavailable on the following dates:
Phone support will resume normal operating hours on Tuesday, 7 April 2026. During this time, we recommend contacting our support team via email for any queries or assistance on support@smarthost.ie
While our phone lines will be closed, Email support will remain available throughout the Easter weekend, with slight adjustments to how requests are handled.
Emergency Email Support Only will be provided on:
Outside of these dates, normal email support will continue as usual.
For further details on expected response times, please refer to our SmartHost Support Response Times guide.
| Date | Phone Support | Email Support |
|---|---|---|
| Thursday, 2 April 2026 (Pre-Easter) | Available (Normal Hours) | Available (24/7) |
| Friday, 3 April 2026 (Good Friday) | Unavailable | Emergency Support Only |
| Saturday, 4 April 2026 | Unavailable | Emergency Support Only |
| Sunday, 5 April 2026 (Easter Sunday) | Unavailable | Emergency Support Only |
| Monday, 6 April 2026 (Easter Monday) | Unavailable | Emergency Support Only |
| Tuesday, 7 April 2026 | Available (Normal Hours) | Available (24/7) |
For our customers with extended support agreements, rest assured that your services will continue to operate as per the terms of your agreement. Our team will ensure that your specific needs are met without interruption, providing the peace of mind you require.
We would like to thank you for your continued trust in SmartHost.
If you require assistance during the Easter period, our team will be available via email, with emergency support in place where it matters most.
We look forward to supporting your business as normal from Tuesday, 7 April 2026 onwards.
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