Data Security: A look into SmartHost Backup Strategy

12 min read|Published On: March 5, 2024|

Key Takeaways

  • SmartHost.ie employs the 3-2-1 backup rule, ensuring robust data protection by keeping three copies of data on different medias, with off-site copies, while also providing tailored solutions like daily backups with JetBackup and comprehensive weekly and monthly server snapshots.
  • SmartHost utilises off-site backup storage, partnering with Amazon AWS for scalable cloud solutions and maintaining the integrity of data with a secure 42-day retention policy to balance accessibility and system efficiency.
  • Client autonomy in data recovery is the cornerstone of the SmartHost backup approach, offering the user-friendly cPanel interface for self-service backup and recovery (using JetBackup), along with access to a comprehensive knowledge base and GDPR-compliant 24/7 customer support services.
  • The 3-2-1 Backup Blueprint of SmartHost.ie

A cornerstone of SmartHost.ie’s data protection strategy is the 3-2-1 backup rule, considered a premium baseline for data backup and protection. This policy involves maintaining three copies of data, using different media types for storage, and keeping a copy in an off-site location. This strategy is not only robust but also flexible. It allows for modifications such as additional offline copies or enhanced recovery verification, adapting the number of backups and types according to specific needs, thus ensuring robust data protection for clients.

The 3-2-1 backup rule is a time-tested strategy that provides multiple layers of security and ensures that data can be recovered even in the event of a catastrophic failure. Employing this strategy, SmartHost has been successful in providing reliable and secure data hosting services to its wide range of clients.

Understanding the 3-2-1 Rule

The 3-2-1 backup rule was conceived by photographer Peter Krogh, highlighting its roots in creative industries and not just IT. The rule advises maintaining three copies of data, on two different types of media, with one copy located off-site. Implementing this rule is not a one-size-fits-all process. It involves evaluating factors like reliability, ease of use, security, cost, Recovery Time Objective (RTO), Recovery Point Objective (RPO), and considering whether a partial backup strategy is appropriate.

SmartHost.ie’s data backup strategy strictly adheres to this rule while going a notch higher by accounting for the need to mitigate risks of local disasters and cyberattacks by incorporating off-site backups. The rule ensures that there’s always a backup copy that can be restored in case of data loss, providing a safety net for your valuable data.

Daily Backups with JetBackup

Daily backups are a crucial part of SmartHost.ie’s data protection strategy. The hosting provider utilizes JetBackup to maintain up-to-date data protection, ensuring that clients’ data is consistently secure. The service offers retention of seven daily backups or up to thirty daily backups, depending on users’ hosting plans or the purchase of additional add-ons.

One of the key features of JetBackup is its:

  • Incremental backup capability, which stores only the data that has changed since the last backup, optimizing backup efficiency
  • Wide range of restore options including the home directory, email accounts, databases, and more
  • Easy-to-use interface for managing backup and restore jobs, monitoring alerts, and configuring notifications

This is particularly beneficial for clients who require regular and efficient full backup solutions.

Weekly and Monthly Safeguards

Apart from daily backups, SmartHost.ie also performs weekly backups via cPanel, adding another layer of security for client data. This ensures that data is not lost due to unforeseen circumstances or human errors. On a monthly basis, comprehensive entire server snapshots are executed by SmartHost.ie, ensuring a reliable historical data set for recovery purposes.

These daily, weekly, and monthly data backup strategies are aligned with the 3-2-1 Backup Principle, which organizes backups for optimal data security. The combination of these strategies provides a comprehensive backup solution that ensures data protection at multiple levels, safeguarding vital information and minimizing potential losses.

  • Off-Site Storage: The Safety Net for Data

Off-site backups are an essential part of any comprehensive data protection strategy. They provide protection against catastrophic events such as fire, flood, theft, and cyberattacks. In addition to offering redundancy, off-site storage has the added advantage of lower storage costs and physical security from local incidents. SmartHost.ie leverages cloud storage and managed service providers for scalable and cost-effective off-site backup solutions.

Incremental snapshots of cPanel accounts are automatically taken by JetBackup and stored off-site to prevent additional consumption of primary server storage space. With all backups secured off-site, SmartHost.ie guarantees robust protection against data loss incidents and local disasters,. This is further reinforced by their use of Hetzner in Germany and Backblaze in Amsterdam as their offsite backup locations.

Beyond Local Solutions

The benefits of off-site backups extend beyond mere data protection. Financial advantages include superior backup protection due to diverse infrastructure at third party cloud storage providers or managed service providers. This broadens the safety net for data, ensuring that even in the event of a local disaster, the data remains safe and accessible.

Best practices for off-site backups include:

  • Automation
  • Local backup first
  • Encryption
  • Data deduplication
  • Immutable backups
  • Regular recovery testing

These practices ensure maximum data protection while minimizing the risks associated with data loss.

Partnering with Amazon AWS

SmartHost.ie further bolsters its data protection strategy by partnering with Amazon AWS, a leading provider of cloud storage solutions. AWS provides SmartHost.ie with:

  • Scalable and maintenance-free cloud storage solutions
  • Off-site backup options
  • Automated backup schedules
  • Encryption with AWS KMS
  • Compliance solutions with Audit Manager and Vault Lock
  • Lifecycle management for cost-effective cold storage transitions

The AWS Backup service offers the following benefits:

  • Automates data protection across AWS cloud and on-premises resources with centralized backup policies and monitoring
  • Provides service-level agreements with AWS to ensure data availability and recovery targets are met
  • Reinforces data security and protection for clients

This partnership underscores SmartHost.ie’s commitment to providing top-notch data protection services to its clients.

  • Empowering Clients: Autonomy in Data Recovery

At SmartHost.ie, client empowerment is a key priority. The company provides its web hosting customers with control to independently restore data from backups. This is made possible through the user-friendly cPanel interface, which allows clients to manage their backup and restoration processes easily without requiring technical assistance.

Cloud backup offers the following benefits:

  • Accessibility from any device connected to the internet
  • Ability to recover data even if the primary site is down
  • Convenience and control offered by SmartHost.ie’s data recovery solutions

This commitment to client autonomy is evident in the convenience and control offered by SmartHost.ie’s data recovery software solutions, including their range of data recovery tools for file recovery.

User-Friendly cPanel Interface

SmartHost.ie’s cPanel interface is designed with the user in mind. It allows clients to:

  • Create full or partial backups of their account using built-in tools
  • Use the cPanel Backup Wizard to assist them step by step in backing up their files, databases, or email data
  • Import backups from their local systems into JetBackup on cPanel, facilitating easy data migration or restoration
A person is working on a laptop that displays the SmartHost Backup Strategy concept on the screen.

Within cPanel, users have the option to select different destinations for their backup, including local directories or remote servers via various methods such as FTP or SCP. cPanel’s Backup Manager supports the restoration of MySQL databases, and JetBackup integrates with cPanel, providing users with streamlined backup or restoration, downloading of backups, and importing of backups to other websites.

Restoring with Confidence

Reliable restoration is crucial for any backup process to ensure the integrity and usability of the backed up data. JetBackup offers the following features for reliable restoration:

  • Creates an exact snapshot of the current state of the website
  • Allows for restoration to the exact same state
  • Ensures data integrity
  • Minimizes the risk of data corruption during the restoration process

These features ensure that your data is protected and can be easily restored when needed, including the ability to recover deleted files as well as recover files that might have been lost in other ways.

Moreover, security features in cloud backup services, like end-to-end encryption, keep data safe during transit and at rest. This gives the client peace of mind, knowing that their data is not just backed up, but also secure during the entire process.

  • The Significance of the 42-Day Retention Policy

SmartHost.ie has implemented a 42-day retention policy for JetBackup backups. This retention policy ensures that customers have access to older versions while maintaining enhanced performance of the backup system. The policy strikes a delicate balance between the need for data accessibility and the necessity of system efficiency.

A clear retention policy reduces legal exposure by eliminating unnecessary data that could be surfaced during legal discovery. The policy can protect organizations from legal and financial repercussions by ensuring data is not kept indefinitely, which would go against data minimization principles.

Balancing Access and Efficiency

Setting a 42-day data retention period offers several benefits:

  • It allows organizations to maintain relevant and accessible data without accumulating outdated information.
  • It leads to more efficient management of access requests.
  • It reduces the volume of data to sift through during recovery.

Moreover, the 42-day retention period helps balance the quick recovery of data (RTO) with the associated costs of maintaining backups. This ensures that clients can access their data when needed without incurring undue costs.

Adapting to Business Needs

SmartHost.ie acknowledges the diverse needs of different businesses, offering tailored backup and data retention policies. Customizable policies, including adjusting the 42-day standard retention, are available for clients with specific legal, operational, or business needs.

SmartHost.ie’s backup strategy is flexible enough to account for the varying significance and retention requirements of different types of data. Whether it’s a small business with limited data or a large corporation with massive data, SmartHost.ie can adapt to meet specialized requirements of its clients.

  • Navigating SmartHost.ie’s Knowledge Base

Navigating the world of data backup can be complex, but SmartHost.ie’s knowledge base is here to help. This comprehensive resource offers detailed information on an array of topics such as backup job settings and recovery tools. Whether you’re a beginner or a seasoned IT professional, the knowledge base provides valuable insights that can help you make informed decisions about your data backup strategy.

In addition to providing insights on backup strategies, the knowledge base also offers a wealth of information on other hosting-related topics. This makes it a one-stop resource for all your hosting needs, helping you get the most out of your SmartHost.ie hosting account.

Accessing Documentation

Detailed documentation is key to understanding and managing the complexities of data backup and recovery. SmartHost.ie provides a knowledge base which contains comprehensive documentation for using the Smart Control Panel. The knowledge base includes in-depth material to help users manage their hosting services as well as understand technical details related to data backup and recovery processes.

JetBackup offers a feature allowing users to:

  • Automatically upload documents and media with their respective file extension to a chosen cloud provider, creating a backup file and ensuring the safety of their backup files
  • Maintain backup and recovery documentation
  • Ensure that users have access to all the necessary information to effectively manage their backups and data recovery processes.

Leveraging Support Services

While SmartHost.ie’s knowledge base offers a wealth of information, sometimes you need a human touch. That’s where SmartHost.ie’s support services come in. The company is fully compliant with the General Data Protection Regulation (GDPR), providing assurance that customer personal information is protected within the EU and EEA. The support team at SmartHost.ie is available to resolve queries and provide help and advice on hosting-related issues.

Customers can contact SmartHost support services to help them access, rectify, or otherwise manage their personal data in compliance with GDPR. To reach SmartHost for support, customers can call +353 (01) 901 9700 or send emails to sales@smarthost.ie or support@smarthost.ie.

  • Reinforcing a Commitment to Data Protection

SmartHost.ie has a commitment to data protection and takes strategic measures to prevent data loss. A clear retention policy reduces legal exposure by eliminating unnecessary data that could be surfaced during legal discovery. The policy can protect organizations from legal and financial repercussions by ensuring data is not kept indefinitely, which would go against data minimization principles.

SmartHost.ie offers 24/7 tech support from a team of experienced hosting experts, accessible via phone call or support ticket. The support team at SmartHost.ie is available to resolve queries and provide help and advice on hosting-related issues. SmartHost.ie offers a live chat feature for immediate assistance with backup-related queries and support needs.

Customers can submit support tickets through SmartHost.ie’s customer portal to get help with more complex backup and recovery issues.

A person typing on a laptop displaying a login screen with a padlock icon, indicating a secure authentication process for SmartHost Backup Strategy, with a cup of coffee beside them.

Summary

In conclusion, data security is a fundamental part of any online business, and SmartHost.ie is leading the way with its comprehensive and robust backup strategies. From the 3-2-1 backup blueprint to the 42-day retention policy, SmartHost.ie has demonstrated a deep commitment to data protection. By empowering clients with the autonomy to restore data, offering comprehensive documentation, and providing exceptional support services, SmartHost.ie continues to uphold its reputation as a reliable and secure web hosting provider.

Frequently Asked Questions

JetBackup works by creating and managing backups of your website’s data, including files, databases, and configurations. Users configure settings such as backup schedules, destinations, and retention policies through the web-based control panel.

JetBackup is included with every Shared Web Hosting account at no additional cost.

Yes, you can restore a single file in JetBackup by accessing cPanel, navigating to JetBackup 5, selecting the desired backup, and using the Change Files Selection option to choose the specific file for restoration.

To back up your cPanel, log into your cPanel account, click on Backup Wizard in the Files section, and then select Full Backup or Partial Backup. Follow the on-screen instructions to complete the process.

The 3-2-1 backup strategy involves keeping three copies of data, on two different media types, and storing one copy in an off-site location. This strategy ensures data redundancy and protection. SmartHost deploys an enhanced version of the 3-2-1 backup strategy.

A support technician, smiling in a headshot portrait, while on a call to a SmartHost customer.

Our team can help

Have further questions, or need some advice about hosting solutions for you and your business? 

Our team are on hand to assist you and get your business online. Why not give us a call on (01) 901 9700 or send us an email at support@smarthost.ie. We will get back to you as soon as possible.

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