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Fix My WordPress Website2024-04-22T11:12:20+00:00
One Off WordPress Fix Task

A single fix from our WordPress experts.

€75.00

+ VAT

What’s Included
  • Malware removal

  • Fix a Broken WordPress Site

  • White screen of death
  • Contact forms error
  • WooCommerce Checkout Error

Is your WordPress website causing you headaches instead of helping your business thrive?

Whether you’re facing a sudden meltdown, frustrating errors, or a slow, unresponsive site, SmartHost’s “Fix My WordPress” service is your solution.

Our team of WordPress experts understands the platform inside and out. We don’t just slap on temporary fixes; we get to the root of the problem. Broken themes, plugin conflicts, and compatibility issues are no match for our experience. We’ll restore your website’s design and functionality, ensuring everything works seamlessly.

Don’t let slow loading times cost you visitors and sales. Our optimisation techniques will make your WordPress website lightning-fast, improving user experience and boosting your search engine rankings.

Security breaches are a serious threat, but SmartHost has your back. We’ll strengthen your defences with the latest security practices, patch vulnerabilities, and clean up existing malware infections, giving you peace of mind.

From cryptic errors to unexpected downtime, we’ve seen it all. Our troubleshooting process is fast and methodical, leading to efficient solutions that keep your WordPress website running smoothly.

A woman using a laptop on a table.
At SmartHost, we’re not just WordPress website fixers – we’re your WordPress partners. Based right here in Ireland, we offer friendly and localised website support. We’re committed to transparent communication, affordable pricing, and finding the best long-term solutions to power your website’s success.

Common WordPress Issues We Solve

  • Broken Themes or Plugins: We’ll pinpoint the cause of conflicts and restore your site’s design and functionality.

  • Site Speed Issues: Let us optimise your WordPress website to banish slow loading times and boost visitor experience.

  • Security Vulnerabilities: We’ll harden your security, patch weaknesses, and remove malware if needed.

  • Error Messages: We decipher those cryptic errors and find the permanent fix.

  • Compatibility Problems: We’ll ensure your WordPress plugins, themes, and version work harmoniously.

  • Unexpected Downtime: We’ll get your site back online fast and identify the root issue to prevent it from happening again.

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Our WordPress Website Fix Process

Quick Assessment

Describe your issue and get a free consultation and preliminary diagnosis.

Expert Troubleshooting

Our team digs in to pinpoint the exact cause of your website problems.

Customised Solutions

We tailor a plan to resolve the issue effectively and prevent future occurrences.

Transparent Communication

We’ll keep you updated every step of the way.

Why Choose SmartHost for WordPress Fixes

WordPress Specialists

Our team lives and breathes WordPress, ensuring in-depth knowledge.

Affordable & Transparent Pricing

We offer competitive pricing with no hidden costs.

Focus on Long-Term Solutions

We don’t just patch problems; we fix them for good.

Irish-Based Support

Get friendly and localised help from WordPress experts right here in Ireland.

  • Troubleshooting Before You Call Us

Sometimes, the solution to a WordPress problem is simpler than you think. Before contacting us, try these quick fixes to see if they resolve your issue:

Double-Check Your Login: Are you sure you’re using the correct username and password? Try resetting your password if needed.

Corrupted Files: If you see an error message related to files, access your website files through your hosting account’s File Manager or via FTP. Look in your WordPress root folder for a file called “.htaccess”. Temporarily rename it (e.g., to “.htaccess_old”) and try accessing your dashboard again.

Still Locked Out? Don’t worry, we can help! Just fill out our website support form.

Check Your PHP: Log into your hosting account and look for a section about your website’s settings. You should be able to find your current PHP version. Make sure it’s compatible with your WordPress version and plugins

Outdated Plugins: In your WordPress dashboard, go to “Plugins”. Look for any with an “Update Available” notice. Update those plugins one at a time. After each update, check to see if your

Safety First: Create a backup of your website before making any changes.

Deactivate Systematically: Go to “Plugins” in your dashboard. Deactivate plugins one-by-one, checking your website after each deactivation.

Found It? If the problem disappears after deactivating a specific plugin, you’ve found the troublemaker. Contact the plugin developer or look for an alternative plugin.

All Clear: Reactivate all other plugins that weren’t causing the issue.

  • What to Expect When We Fix Your Site

Our goal is not only to fix your WordPress problem but to help you understand what went wrong and how to minimise the chances of it happening again. Here’s what typically happens when you request our help:

Sometimes, broken websites may be visible to visitors. If necessary, we’ll put your site into maintenance mode to prevent users from seeing errors while we work.

Our skilled technicians will carefully examine your WordPress website’s error logs, WordPress core files, installed plugins, and your theme to pinpoint the root cause of the problem. We’ll keep you updated on our findings.

Regular backups are essential! If the problem is severe, we might need to restore your website to a previous version where things were working correctly.

Once the problem is identified, we’ll implement the necessary fix. This might involve updating plugins, tweaking your WordPress theme code, adjusting configurations, or addressing compatibility issues.

We’ll thoroughly test the fix to ensure the issue is fully resolved. Throughout the process, we’ll provide updates so you’re always aware of the progress.

  • Beyond a Fix: Ongoing WordPress Support

Fixing a website issue is great, but preventing future problems is even better! Consider these ongoing support options to keep your WordPress site healthy and secure:

WordPress, along with its plugins and themes, release updates frequently. These updates often include security patches and new features. Our maintenance plans will keep everything up-to-date for you, minimizing potential problems.

If your WordPress website powers your business, downtime can be costly. We offer priority WordPress support plans that put your issue at the front of the line, ensuring a swift resolution and minimal downtime.

Wouldn’t it be nice to catch potential problems before they break your site? Our WordPress support plans include proactive monitoring, where we regularly check your site’s health, preventing issues before they become major headaches.

If you’re comfortable using tools like File Manager or FTP to access your website files, you can often share troubleshooting information or logs directly through your support ticket, helping us solve your problem faster.

A woman in a business suit using a laptop and a cup of coffee.

  • Theme & Plugin Problems
    Is a broken theme ruining your site’s design? Are plugin conflicts causing crashes? We’ll expertly untangle the mess and restore functionality.

  • Speed Optimisation
    Don’t let slow loading times drive visitors away.  We’ll analyse your site’s performance and implement optimisations for lightning-fast page speeds.

  • Security
    Hackers and malware threaten your site.  Let us fortify your WordPress installation with the latest security measures and clean up any existing infections.

  • Error Messages
    Frustrating error codes like “500 Internal Server Error” can be baffling. We’ll diagnose and fix those underlying WordPress issues for good.

  • Compatibility Headaches
    Plugin updates or WordPress upgrades can cause conflicts.  We’ll ensure seamless compatibility and a smooth-running website.

  • Sudden Downtime
    Is your site unreachable? We’ll get it back online quickly and identify the problem to prevent repeats.

Frequently Asked Questions

You can try fixing basic issues yourself with online resources. For complex problems or if you prefer professional help, WordPress developers or specialists like the SmartHost team offer reliable solutions.

WordPress issues stem from various causes: plugin conflicts, theme errors, database corruption, outdated software, security breaches, or server problems. Expert troubleshooting is often needed for a correct diagnosis.

The cost varies depending on the complexity of the issue. We offer a free consultation to assess your website and give you a transparent quote for the fix.

We understand the urgency of website problems. Many issues can be resolved within a few hours.  We’ll provide a clear timeline during your consultation.

Yes! We stand behind the quality of our work. If a fixed issue recurs within a reasonable timeframe, we’ll address it at no extra charge.

Absolutely. We often troubleshoot and resolve problems stemming from outdated themes, poorly coded plugins, or previous configuration errors.

It’s easy! Simply contact our support team, describe your issue, and request a free consultation.  We’re ready to help!

What’s Not Covered

Full Website Redesign

Our “Fix My WordPress” service focuses on troubleshooting and repairing specific WordPress issues, not comprehensive website redesign.

Content Creation

We don’t provide content writing or image creation services as part of website fixes.

Ongoing Maintenance

While we can address immediate WordPress issues, we offer separate website care and maintenance plans for regular maintenance and updates.

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Our team can help

Have further questions, or need some advice about hosting solutions for you and your business? 

Our team are on hand to assist you and get your business online. Why not give us a call on (01) 901 9700 or send us an email at support@smarthost.ie. We will get back to you as soon as possible.

* SmartHost offers new .ie domain registrations for €2.75 (ex VAT) for the first year when registered through our website. This offer is limited to 10 domains per customer and only applies to the initial billing period. Standard renewal rates of €19.99 (ex VAT) will apply thereafter. This promotion cannot be combined with other offers and may be withdrawn at SmartHost Web Services Limited’s discretion. Note: This offer is exclusive to .ie domains.

* SmartHost offers a special discount for the first billing period on selected plans. This discount is applicable only to the initial billing period, whether monthly or annually. It does not apply to renewals and cannot be combined with other promotions. SmartHost reserves the right to withdraw this offer at any time.

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