1. Home
  2. Knowledge Base
  3. WHM
  4. SmartHost Reseller Plans – What’s Included

SmartHost Reseller Plans – What’s Included

Introduction

SmartHost Reseller Plans offer a comprehensive suite of features designed to empower resellers with the tools they need to manage multiple hosting accounts efficiently. Each reseller plan includes access to a range of WHM (WebHost Manager) features that facilitate easy administration, customisation, and monitoring of client accounts. This article details the WHM features included with all reseller plans purchased from SmartHost, providing an overview of their functionalities and benefits.

Summary of SmartHost Reseller Plan Features

This table provides a concise overview of the features included in SmartHost’s reseller plans, helping you quickly understand and utilise the available functionalities.

FeatureDescription
Account SummaryOverview of all accounts under the reseller plan.
Basic System InformationAccess to essential system information.
Basic WHM FunctionsFundamental WHM functionalities.
Configure connected external applicationsSet up and manage external applications.
Allow CORS HTTP RequestsEnable Cross-Origin Resource Sharing HTTP requests.
Perform cPanel API and UAPI functions through the WHM APIExecute cPanel API and UAPI functions via WHM API.
Manage cPanel Integration LinksIntegrate and manage links within the cPanel interface.
Create User SessionsInitiate user sessions for management purposes.
Digest AuthenticationImplement secure digest authentication.
Generate Mobile Email ConfigurationsCreate email configurations for mobile devices.
List PackagesView and manage all hosting packages.
Manage API TokensGenerate and manage API tokens for secure access.
Manage DNS RecordsCreate, edit, and delete DNS records.
Manage OpenID ConnectConfigure and manage OpenID Connect for authentication.
Manage StylesCustomise the appearance of the WHM interface.
MySQL InformationAccess detailed MySQL database information.
Nameserver ConfigurationSet up and manage nameservers.
Public Contact InformationManage public contact details.
SSL InformationManage SSL certificates and related information.
Track EmailMonitor and troubleshoot email delivery.
List AccountsView all client accounts under the reseller plan.
View Account Bandwidth UsageMonitor bandwidth usage for each account.
Create AccountsSet up new client accounts with specific configurations.
Terminate AccountsPermanently remove client accounts.
Suspend/Unsuspend AccountsTemporarily disable or re-enable client accounts.
Upgrade/Downgrade AccountsAdjust resources allocated to client accounts.
SSL Site ManagementManage SSL settings for websites.
SSL CSR/Certificate GeneratorGenerate CSR and manage SSL certificates.
Edit MX EntriesModify mail exchange records.
Change PasswordsSecurely update client account passwords.
File and Directory RestorationRestore files and directories from backups.
Add/Remove/Park/Edit DNS ZonesConfigure and manage DNS zones.
Add/Remove/Edit PackagesCreate, modify, and delete hosting packages.
Troubleshoot Mail DeliveryDiagnose and resolve email delivery issues.
Create Packages with Addon DomainsDefine packages that include addon domains.
Create Packages with Parked (Alias) DomainsDefine packages that include parked (alias) domains.
Create Packages with Unlimited FeaturesOffer packages with unlimited features like email accounts.
Create Packages with Custom Email LimitsDefine packages with specific email account limits.
View Server StatusMonitor the status of the server.
View Server InformationAccess detailed server information.
Summary of Features included with SmartHost Reseller Plans

Overview

Reselling web hosting services through SmartHost is straightforward and efficient. Our reseller plans come equipped with robust WHM features, ensuring you have all the tools needed to manage your clients effectively. This quick start guide will help you get familiar with the basic functionalities and get you up and running in no time.

Key WHM Features

Account Management

  • List Accounts: View all accounts under your reseller account.
  • Create Accounts: Set up new client accounts with specific configurations.
  • Terminate Accounts: Remove client accounts that are no longer needed.
  • Suspend/Unsuspend Accounts: Temporarily disable or re-enable client accounts.
  • Upgrade/Downgrade Accounts: Adjust account features as per client requirements.
  • Change Passwords: Update passwords for client accounts securely.

DNS and Email Management

  • Manage DNS Records: Create, edit, and delete DNS records for domains.
  • Add/Remove/Park/Edit DNS Zones: Configure and manage DNS zones.
  • Edit MX Entries: Modify mail exchange records to route emails correctly.
  • Track Email: Monitor email delivery and troubleshoot issues.

Security and Configuration

  • Manage API Tokens: Create and manage tokens for API access.
  • Manage OpenID Connect: Configure and manage OpenID Connect for authentication.
  • SSL Information: Manage SSL certificates and ensure secure connections.
  • Digest Authentication: Secure access to services through digest authentication.

Customisation and Integration

  • Create Packages: Define hosting packages with various features.
  • Manage Styles: Customise the appearance of the WHM interface.
  • Manage cPanel Integration Links: Integrate and manage links within the cPanel interface.

Detailed Guide of key WHM Features included in SmartHost Reseller Plans

Account Management

The Account Management section in WHM provides comprehensive tools for managing all aspects of client accounts.

  • List Accounts: This feature allows you to view all accounts under your reseller umbrella, providing detailed information such as domain names, usernames, contact emails, and current status. This overview helps in quickly identifying and managing your client accounts.
  • Create Accounts: Setting up new accounts involves specifying the domain, username, password, and selecting a predefined package. This process ensures each account is created with the correct resources and limitations as per your business model.
  • Terminate Accounts: When an account is no longer needed, the Terminate Accounts feature allows you to permanently remove it, freeing up resources and ensuring your server remains organised and efficient.
  • Suspend/Unsuspend Accounts: Temporarily disable accounts that are overdue or violating terms of service, and re-enable them once issues are resolved. This is crucial for maintaining service integrity and managing client compliance.
  • Upgrade/Downgrade Accounts: Adjust the resources allocated to a client by upgrading or downgrading their account based on their current needs. This flexibility helps in accommodating client growth and optimising resource use.
  • Change Passwords: Securely update account passwords when clients request changes or if there are security concerns. This helps in maintaining account security and client trust.

DNS and Email Management

Efficient management of DNS records and email settings is crucial for maintaining the reliability and performance of your clients’ websites and email services.

  • Manage DNS Records: This feature allows you to create, edit, and delete DNS records such as A, CNAME, and TXT records. Proper DNS management ensures that domains resolve correctly and that services like email and web hosting function smoothly.
  • Add/Remove/Park/Edit DNS Zones: Configure DNS zones to manage multiple domains effectively. This includes parking domains, which allows you to reserve domain names without hosting them immediately.
  • Edit MX Entries: Modify mail exchange records to direct emails to the correct mail servers. This is essential for ensuring that emails are routed properly and that clients receive their emails without issues.
  • Track Email: Monitor email delivery to troubleshoot any issues with sending or receiving emails. This feature provides insights into email delivery routes, helping in diagnosing and resolving email-related problems.

Security and Configuration

Ensuring the security and proper configuration of your hosting environment is paramount.

  • Manage API Tokens: Generate and manage API tokens to provide secure access to WHM functions. This is useful for automating tasks and integrating with third-party applications while maintaining security.
  • Manage OpenID Connect: Configure OpenID Connect settings for secure authentication. This feature helps in implementing single sign-on (SSO) solutions for enhanced security and user convenience.
  • SSL Information: Manage SSL certificates to ensure secure communication for your clients’ websites. This includes generating CSR (Certificate Signing Requests) and installing certificates, which is vital for protecting sensitive information.
  • Digest Authentication: Implement digest authentication to add an extra layer of security for accessing WHM services. This helps in preventing unauthorised access and maintaining the integrity of your hosting environment.

Customisation and Integration

Tailoring the WHM interface and integrating essential tools can enhance user experience and streamline operations.

  • Create Packages: Define and create hosting packages with specific resources and features. This allows you to offer varied plans that cater to different client needs, such as packages with addon domains, parked domains, or unlimited email accounts.
  • Manage Styles: Customise the look and feel of the WHM interface to align with your brand identity. This feature allows you to create a more cohesive and professional user experience.
  • Manage cPanel Integration Links: Integrate essential links within the cPanel interface, providing quick access to frequently used tools and resources. This enhances the usability and functionality of the cPanel for your clients.

Conclusion

SmartHost Reseller Plans come equipped with an extensive range of WHM features designed to provide resellers with the tools needed to manage multiple hosting accounts effectively. By understanding and utilising these features, you can ensure smooth operations, secure environments, and satisfied clients. Whether you are managing account setups, DNS records, email settings, or customising interfaces, SmartHost provides the robust infrastructure and support necessary for successful reselling.


FAQ: SmartHost Reseller Plans

What are the main benefits of SmartHost Reseller Plans?

SmartHost Reseller Plans provide comprehensive tools for managing multiple client accounts, including account creation and management, DNS and email settings, security configurations, and customization options. These features enable resellers to efficiently administer their clients’ hosting needs efficiently, ensuring a high level of service and flexibility.

How do I create a new client account?

To create a new client account, log into your WHM interface, navigate to the “Create an Account” section, and enter the required details such as domain name, username, and password. You can also select a predefined package that determines the resources and features available to the account.

Can I upgrade or downgrade client accounts?

Yes, you can easily upgrade or downgrade client accounts. This allows you to adjust the resources allocated to a client based on their changing needs. Navigate to the “Upgrade/Downgrade an Account” section in WHM to make these changes.

How do I manage DNS records for my clients?

To manage DNS records, access the “DNS Functions” section in WHM. Here, you can create, edit, and delete DNS records for your clients’ domains, ensuring their websites and email services function correctly.

What security features are included in the reseller plans?

SmartHost Reseller Plans include several security features such as Digest Authentication, SSL Information management, API token management, and the ability to configure OpenID Connect for secure authentication. These features help protect your clients’ data and maintain a secure hosting environment.

How can I track email delivery issues?

You can track email delivery and troubleshoot issues using the “Track Email” feature in WHM. This tool provides insights into email delivery routes and helps diagnose problems, ensuring reliable email communication for your clients.

Is it possible to customise the WHM interface?

Yes, the “Manage Styles” feature allows you to customize the appearance of the WHM interface to match your brand identity. This enhances the user experience and creates a cohesive look for your hosting services.

What should I do if I need to suspend a client’s account?

If you need to temporarily disable a client’s account, use the “Suspend/Unsuspend an Account” feature in WHM. This action can be taken if the account is overdue or it is violating terms of service. You can easily re-enable the account once the issues are resolved.

Can I offer custom packages to my clients?

Yes, you can create custom packages with specific features and resource limits. The “Add/Remove/Edit Packages” feature in WHM allows you to define packages that meet the unique needs of your clients, including options for addon domains, parked domains, unlimited features, and custom email limits.

Was this article helpful?
Go to Top