Outage at Viatel Data Centre

9.30am We are currently experiencing an issue affecting our shared networks at the Viatel Data Centre in Blanchardstown. Our engineers have made this their top priority and are actively investigating.

We will provide the next update at 30 minutes. We apologise for the inconvenience caused.

Customers on our Amazon AWS platform are not affected.

Update 10:00
There is an ongoing network issue at our data center, and our team is collaborating closely with the data center staff to resolve it. We apologize for any disruption this may cause.

Update 11:00
Our data center team is still working on resolving the issue.

Update 11:30
A major power event has occurred at the data centre. The Viatel on-site team is working to identify the root cause at the moment.

Update 12:30
The data centre is currently working on restoring power. This is expected to take at least 1 hour.

All Systems are back online.  We apologise for any inconvenience caused.  If you are experiencing any further issues, please open a support ticket by emailing support@smarthost.ie