SmartHost does not offer a free trial for our services, but we do provide a 30-day money-back guarantee for our shared hosting plans. This allows you to test our services risk-free. However, please note that there are no refunds available for domain purchases.
Shared Hosting Plans: Risk-Free Testing
If you’re considering one of our shared hosting plans, you can sign up with peace of mind knowing you have a 30-day window to evaluate our services. If you find that our hosting services are not to your satisfaction, you can request a refund within those 30 days by submitting a support ticket.
How to Request a Refund
Should you wish to utilise the money-back guarantee, simply open a support ticket with our customer service team. They will guide you through the cancellation process and initiate the refund.
It’s important to be cautious when registering a domain name as we do not offer refunds for these purchases, even in the case of typos. Once you confirm the domain registration by hitting the ‘Buy’ button, the transaction is irreversible.
Understanding the Scope and Benefits of SmartHost’s 30-Day Money-Back Guarantee
While our 30-day money-back guarantee covers most hosting-related services, it does not extend to domain names or additional custom services that might be ordered. Please review your chosen services carefully to understand what’s refundable and what’s not.
SmartHost remains dedicated to offering high-quality, reliable services that meet the needs of a diverse customer base. Our 30-day money-back guarantee reflects our commitment to customer satisfaction, as we continue to refine and expand our offerings.
With our 30-day money-back guarantee on shared hosting plans, you can try us out without any risk. Sign up today and experience the SmartHost difference.