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Do You Offer a Money-Back Guarantee?
SmartHost commits to ensuring your complete satisfaction and offers a 30-day money-back guarantee.
If you are not fully satisfied with our hosting services within the first 30 days, we’ll cancel your account and refund your money – no questions asked. Please note that this guarantee does not apply to domain registration fees.
Who is Eligible?
This 30-day money-back guarantee is available to all new SmartHost customers. If you’ve been with us for more than 30 days, this guarantee does not apply.
SmartHost Money Back Guarantee – Services are Covered?
The money-back guarantee applies to our web hosting services only. This assures you that you can test our services risk-free, knowing that you can get your money back if things don’t meet your expectations.
What’s Excluded?
The Smarthost money-back guarantee does not cover domain name registration costs. Once we register a domain name, we can’t reverse the action, so the fees are non-refundable.
How to Claim the Guarantee
If you find that our services do not meet your expectations, you can request a refund within the first 30 days of service. To do this, simply contact our customer support team, who will guide you through the cancellation and refund process.
SmartHost aims to provide industry-leading services, and we’re continually enhancing our offerings based on customer feedback. Our money-back guarantee reflects our confidence in the quality of our services and our commitment to customer satisfaction.
If you’re considering SmartHost for your hosting needs, rest assured that your investment is protected by our 30-day money-back guarantee. Don’t let hesitation hold you back. Sign up today.