How to create a professional email address using the SmartHost Customer Portal

This image is demonstrating how to create a professional email using the Smarthost customer portal.

Having a professional email address is essential in today’s digital world. It not only conveys credibility but also ensures that your emails stand out in a crowded inbox. If you’re using SmartHost services, you’re in luck! The SmartHost Customer Portal makes this process seamless.

Why a Professional Email Address Matters

Before we delve into the ‘how-to’, it’s crucial to understand the ‘why’. A custom email address, especially one associated with your domain, gives a more polished image. Imagine comparing ‘’ with ‘’. The latter immediately speaks volumes about professionalism and can significantly influence first impressions, especially in business correspondence.

Step 1: Log in

After you have purchased a hosting service and created an account, log into the SmartHost Customer Portal using your login details. You can log in HERE

Step 2: Click Services

Once logged in, you can use the services shortcut to bring you directly to a list of hosting plans you have purchased. Click the three small dots to the right of the hosted package connected with the domain you would like your email to be connected to. A small submenu should appear. Click ‘View details’

Step 3: Click email accounts

Scroll down the page and you should see an icon labeled Email Accounts. Click this icon

Step 4: Add email information

Select “Create Email Account” and fill in the required information. 

Step 6: Access Email

Once you have completed the previous step, open your internet browser and type into the URL bar your domain name followed by /webmail. For example, You will be prompted to enter your email login credentials you had set up in Step 4. Once done, you will have access to your email account.