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Get self-service support for your SmartHost account. Find FAQs, detailed instructions, and best practices for managing billing, settings, and common issues.

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Contacting SmartHost by Postal Mail

Introduction SmartHost values effective communication with our clients. While we primarily operate online, we understand the necessity of postal mail...

Accepted Payment Methods at SmartHost

Introduction This article provides detailed information on the various payment methods SmartHost accepts. Our goal is to offer convenient and...

Contact SmartHost by Phone

Overview SmartHost provides dedicated customer support through various channels. You can contact SmartHost by phone for sales inquiries, web hosting...

Contact SmartHost by Email

Overview of how to Contact SmartHost by Email SmartHost offers comprehensive email support to address your technical, sales, and billing...

SmartHost’s 99.9% Availability Guarantee

Our Uptime Commitment Overview SmartHost is committed to delivering exceptional service and reliability to our clients. Our 99.9% Availability Guarantee...

SmartHost Support Response Times: Your Comprehensive Guide

SmartHost is committed to providing exceptional support for our web hosting, WordPress hosting, and cloud server solutions. Understanding the availability...

Free Website Migration to SmartHost

At SmartHost, we understand that moving your website to a new hosting provider can be daunting. That’s why we offer...

PHP2Shell (CVE-2026-109618 / CVE-2026-109619): what happened and what it means for your website

What happened On 21 October 2026 the PHP project disclosed two critical vulnerabilities, CVE-2026-109618 and CVE-2026-109619, nicknamed “PHP2Shell”. They could...

* SmartHost offers new .ie domain registrations for €2.75 (ex VAT) for the first year when registered through our website. This offer is limited to 10 domains per customer and only applies to the initial billing period. Standard renewal rates of €19.99 (ex VAT) will apply thereafter. This promotion cannot be combined with other offers and may be withdrawn at SmartHost Web Services Limited’s discretion. Note: This offer is exclusive to .ie domains.

* SmartHost offers a special discount for the first billing period on selected plans. This discount is applicable only to the initial billing period, whether monthly or annually. It does not apply to renewals and cannot be combined with other promotions. SmartHost reserves the right to withdraw this offer at any time.

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